davelunz.com

I am currently doing battle via the WWW with Northwest Airlines over a reservation mix-up that I blame on them and they seem to think it’s my fault. Email me if you want to read the drafts and reply’s between them and I, they are really quite humorous it shows the process that they use to try to get rid of customers that have the audacity to hold them finacialy responsible for their mistakes.

If you want to tell them directly what you think E-mail me and I’ll forward it to them to let them know how much money you plan on spending on a different airline!